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  1. How to place an order?

After browsing the products, add the required quantity to your shopping cart and complete the checkout process according to the on-screen instructions.

  1. What payment methods are available?

We support common online payment methods, including credit cards, debit cards, and secure payment platforms.

  1. Can I modify my order?

Orders can be modified before shipment. Please contact us promptly and provide your order number and the details of the modification.

  1. How do I apply for a return or refund?

Please follow our return policy and contact us via email or phone to apply for a return. We will provide detailed instructions.

  1. Can I cancel my order?

Orders can be cancelled before shipment. Please contact us as soon as possible and provide your order number for processing.

  1. What should I do if there is a problem with the received goods?

If the goods have quality problems or are damaged, please contact us promptly upon receipt. We will provide solutions, including returns or exchanges.

  1. How is my website account security protected?

We use secure encryption technology to protect your account and payment information. Please keep your account password safe.

  1. How to contact customer service?

For any questions, please contact us through the following methods:
Email: natianna@afinah.online

Phone: +1 7622603858

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